The whole facility, from the front desk to the last receipt.

What it does

• Patients and records

  One record per patient with an MRN, a check for duplicates at registration, allergies kept in front of every clinician, and HMO or NHIA details.

• Appointments and the queue

  Bookings for each clinician, check-in at the desk, triage with vitals, and a queue that puts emergencies first.

• Consultations

  Notes in the usual order, saved as a draft and signed, corrected only by an addendum. Diagnoses with ICD-10 codes.

• Prescriptions and the pharmacy

  Prescriptions go straight to the pharmacy, checked against recorded allergies. Stock by batch and expiry, and a register for controlled drugs.

• The lab

  Orders with the clinical details, samples, results with earlier values kept, and release by a doctor before anyone else sees them.

• Wards

  A bed board, admissions, ward rounds and nursing notes, the medicine round chart, bed moves and the discharge summary.

• Bills, HMO claims and receipts

  Bills drafted from what was given. The HMO's share and the patient's part, claims tracked, payments by cash, transfer, POS or a Receivly link, each with a receipt.

• Reports

  Money billed and received, what patients and payers owe, visits, waiting times, bed use and the most common diagnoses.